We do not offer refunds for any of our services or products. However, to ensure we wouldn’t need to, we offer extensive descriptions of our services on our website and marketing so that before purchasing you can have a read through of what the service entails. We believe in transparency and aim to provide detailed information to help you make informed decisions about our offerings.

If you encounter any problems with your purchase or accessing our membership content or digital products, please contact our customer support team at hello@lashologyengland.co.uk. We're here to help resolve any issues you may experience.

We offer free resources, such as access to our community and downloadable content, which are not samples from our membership or paid content. These resources are available to all users to help them explore our offerings.

No! We also work with beauty specialists including brow artists and other professionals in the beauty and aesthetics industry. We welcome everyone to benefit from our resources and programs.

Our digital products and membership are suitable for individuals at all skill levels, including beginners who are aspiring to become lash technicians or beauty specialists. Our resources provide valuable insights and guidance to help you learn and prepare for a career in the beauty industry.

While we do not offer a trial period, you can join our membership program for one month and cancel anytime. This allows you to experience the benefits of our program without a long-term commitment.

While we cannot guarantee specific results, we are committed to providing valuable resources and strategies to help you grow your social media presence and attract more clients. Our digital products and membership program are designed to equip you with the tools and knowledge necessary for success in the beauty industry.